Alor Setar, Kedah, 23 December 2025 – Daikin Malaysia Sales & Service Sdn. Bhd. (DMSS) marked a significant milestone with the relocation and grand opening of its Kedah branch, reinforcing the company’s long-term commitment to enhancing customer service, operational efficiency, and partner support in the northern region.
The newly relocated DMSS Kedah branch features a more strategic location with upgraded facilities designed to better support sales operations, technical services, logistics, and after-sales support. The move reflects DMSS’s ongoing efforts to strengthen its nationwide network while meeting the growing demand for high-quality air-conditioning solutions in Kedah and surrounding states.
The grand opening ceremony was attended by DMSS management representatives, business partners, and invited guests, symbolising a new chapter for the Kedah branch as it continues to support residential, commercial, and industrial air-conditioning needs in the region.
Managing Director from DMSS, Mr. Lawrence Song shared, “Kedah continues to grow in residential, commercial, and industrial development. With this new branch, we aim to serve our customers more efficiently, respond faster, and build stronger relationships with our partners and the local community,”
The new branch is equipped with improved workspace layouts, enhanced product display areas, and better facilities for technical consultation and training. These upgrades are designed to improve service turnaround time and strengthen collaboration with dealers and business partners.
“As a global leader, Daikin is driven by innovation, energy efficiency, and sustainability. Through this branch, we are proud to support not only residential air-conditioning and SkyAir products, but also advanced solutions such as VRV Systems, Go Clean Services, and “Pelan Mudah Milik” (POAS), delivering comfort to everyone,” Mr. Lawrence Song said.
In line with its service-first philosophy, DMSS continues to invest in skilled manpower and technical expertise to support customers throughout the product lifecycle.
“We believe great products must be supported by excellent service. This branch is supported by trained technicians who are ready to provide reliable technical support and after-sales service excellence,” Mr. Lawrence Song added.
With the opening of the new Kedah branch, DMSS reaffirms its commitment to supporting local communities, empowering its dealer network, and contributing to the economic growth of the northern region through continuous investment and service excellence.
