About Us

“Our culture, people and business partners are the key factors in our company’s success”

Lawrence Song

General Manager.

Over the years, Daikin Malaysia Sales & Service Sdn. Bhd. (DMSS) has gained its prestigious reputation of being the leading Air Specialist in Malaysia which manufactures and offers a wide range of products to cater to different market needs. We always assure our customers with our premium quality products and professional after-sales services. We strive to be their trusted solution-provider and to help creating them a futuristic and comfortable lifestyle.

In light of the increasing greenhouse gas emissions that are mainly caused by air conditioners, DMSS is driven to make a change through our strength in technological aspects. We develop energy-efficient and ozone-friendly products in our efforts to mitigating environmental impact, for instance, our R32 refrigerant is of zero ozone depletion potential (ODP=0) that could contribute to better environmental performance.

On the other hand, we could never have gone this far without the strong leadership and contribution from the DMSS team. They have been working round the clock to ensure they could deliver the best services to both our end users and business partners. On top of that, in DMSS, we focus on People-Centred Management by providing our team with a vibrant working environment that could unleash and incubate their talents and potentials to help them grow professionally.

Lastly, we would like to express our deepest gratitude to both our customers for their loyal and continued support. We will not stop but strive to work closely with our team and business partners in order to maintain and strengthen our existing local and global status as the leader in the HVAC industry.

Daikin, your Air Specialist, giving you peace of mind.

“Our culture, people and business partners are the key factors in our company’s success”

Lawrence Song

General Manager.

Over the years, Daikin Malaysia Sales & Service Sdn. Bhd. (DMSS) has gained its prestigious reputation of being the leading Air Specialist in Malaysia which manufactures and offers a wide range of products to cater to different market needs. We always assure our customers with our premium quality products and professional after-sales services. We strive to be their trusted solution-provider and to help creating them a futuristic and comfortable lifestyle.

In light of the increasing greenhouse gas emissions that are mainly caused by air conditioners, DMSS is driven to make a change through our strength in technological aspects. We develop energy-efficient and ozone-friendly products in our efforts to mitigating environmental impact, for instance, our R32 refrigerant is of zero ozone depletion potential (ODP=0) that could contribute to better environmental performance.

On the other hand, we could never have gone this far without the strong leadership and contribution from the DMSS team. They have been working round the clock to ensure they could deliver the best services to both our end users and business partners. On top of that, in DMSS, we focus on People-Centred Management by providing our team with a vibrant working environment that could unleash and incubate their talents and potentials to help them grow professionally.

Lastly, we would like to express our deepest gratitude to both our customers for their loyal and continued support. We will not stop but strive to work closely with our team and business partners in order to maintain and strengthen our existing local and global status as the leader in the HVAC industry.

Daikin, your Air Specialist, giving you peace of mind.

Our factory

Knowing the importance of developing innovative and high quality products to maintain competitive advantage, DMSS has dedicated its extensive resources to research and development in HVAC with the incorporation of Japan’s cutting-edge technology.

 

Daikin R&D Sdn. Bhd. is the core of Daikin Technology and is the largest air-conditioner R&D centre in South-East Asia, with a total built-up area of 7,340 square meters. A total of USD13 million has been invested in the building and research facilities which include laboratories to provide applicable innovation to fit human lifestyle.

 

Our R&D Centre has 15 test rooms to simulate test conditions from the intense heat and humidity in a freezing environment. Besides, the anechoic and reverberation test room is also one of the special test rooms to test noise level accurately. These test rooms are certified by Intertek as a Recognized SATELLITE™ Laboratory and ETL Approved Performance Test Facility.

 

Our research facility is one of the best in the world, and costs RM10 million yearly to operate and maintain. Over the years, numerous inventive and ground-breaking products like the revolutionary Built-in Starter and Fast Cooling Technology have been created and have since set the benchmark in the air-conditioning industry.

Daikin Malaysia Sales & Service Sdn. Bhd (DMSS)(Formerly known as Group Associated (C & L) Sdn. Bhd.) is subsidiary company of Daikin Industries, Ltd. Japan and marketing company for DAIKIN air conditioner (unitary products) and DEWPOINT products in Malaysia. Since its establishment in 1975, the company has been experienced unparalleled growth and development through its efforts in bringing cool comfort to millions of Malaysian.

 

In 1991, DMSS continued to reach greater heights by becoming one of the subsidiaries of Daikin Malaysia Sdn Bhd (Previously known as O.Y.L. Manufacturing Company Sdn. Bhd), one of the leading manufacturer of HVAC products (heating, ventilation and air-conditioning) and also a member of the DAIKIN group Japan. Additionally in 15th October 2014, DMSS has granted the opportunity to distribute the DAIKIN Brand.

Our professional team

In DMSS, we are dedicated to serving the best we could to our customers. Our technical team is a group of dynamic and well-trained professionals who are ever ready to provide fast and excellent after-sales services. With years of experience and expertise in the HVAC industry, we are confident to always have our customers covered.

Every team is the master of their own field. Our management team, on the other hand, is composed of passionate people who are as versatile and diverse as our products and services.

With their unconditional assistance and productive operation, we believe that any challenges are always conquerable.

We love what we do and we will always care for each and every one of our customers. With that, we pride ourselves for providing the highest quality of services to our customers and we commit ourselves to create and maintain a long-term professional relationship with our customer base throughout the country.

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