More Useful Tips

For water leaks, check:

If the water from the drainage end of the pipe is flowing smoothly during cooling.

If there is no drain water, water may be leaking from the indoor unit. Stop operating and consult the service shop for general servicing.


The cases mentioned below are normal

If the indoor unit gives out odour,

This happens when smells from the room, furniture or cigarettes are absorbed into the unit and discharged with air flow.

If this happens, we recommend you have the indoor unit washed by a qualified technician. Consult the service shop where you bought the air conditioner.

If the air conditioner emits sounds,

A flowing sound: This is the sound of refrigerant gas flowing in the air conditioner.

A snap sound: This is the sound produced when the indoor unit casing shrinks or expands slightly due to temperature changes.

If the outdor unit emits water, in cool mode:

Moisture in the air condenses into water on the cool surface of the outdoor unit pipe, which causes water to drip.

Water from the outdoor unit must be discharged to a place of good drainage.